Frequently asked questions

It is not necessary. You’ll learn easily how to use the equipment. The staff instructs all the customers on how to use the climbing equipment before entering the courses. In addition to this, before one is allowed to enter the other climbing courses, every customer must prove on the test course that he or she knows how to use the equipment. Flowstaff also circles the park and you may always ask for tips on passing the courses.

There are risks connected to all climbing, as well as to sports in general. Nevertheless, by means of proper safety systems and proper actions, these risks can be limited to the minimum. The European Standards SFS-EN 15567-1 and SFS-EN 15567-2 define the norms for the construction, safety and operating requirements of rope courses and their requirements are adhered to in the building and operating of the Flowpark courses. The condition of the courses is inspected by means of regular routines. As climbing equipment, we use the brand products supplied by well-known climbing equipment manufacturers, and they are inspected every time after they have been used. And in addition to this, when the customer follows the safety rules and given instructions, it is safe to climb on the courses.

For safety reasons we require all minors to have a guardian’s permit for the adventure. In practice, this means that the guardian has become familiar with the safety instructions of the park and undersigned them. From the age of 14 years juveniles may come independently to the park; they, however, need to have with the safety instructions undersigned by their guardians.

There is a free entrance to the park. You don’t have to pay until you enter the climbing courses, because you have to rent the climbing equipment for this purpose. Family members can move on the ground in the park area for instance ‘immortalizing’ the adventures of the family members climbing high above on photographs or on video. There certainly is a need for encouraging and spurring, which means that it won’t be boring on the ground, either!

It is not. Flowpark is responsible for the fact that the equipment used on the park courses fulfil the safety requirements, and for this reason, we cannot approve any other equipment than the ones provided by the park, which go through the regular quality control of Flowpark.

Depending on the park there are either locked or unlocked storage facility where you can leave your personal belongings while climbing. You will find more specific info about storage facilities from parks map and services. Please note that all storage is at your own risk.

If a climber becomes exhausted or loses his or her confidence in the middle of the trail, he or she remains hanging on the safety harness by the safety cable wire. In most courses, you can drag yourself to the next platform even when hanging by the harness and from there you can move forward. If a person is not able to move, he or she may call the staff to the place by shouting, when an instructor comes to lower the person safely onto the ground using a ladder rope.

The time spent in the park depends on how many courses you wish to complete and on the fact how fast you can complete the courses. Usually, climbing takes from 2 to 3 hours, and this time is enough to go through most of the courses. Even though your aim was only to get some feel of the climbing and to test only a few courses, you should reserve at least one hour for this. Some of our customers have spent even a whole day in the park. After a full day’s outing, you certainly feel that you have done some exercise.

Yes it is. You can have your own lunch at the rest areas in the park and follow at the same time the hustle and bustle you see and hear above you. You can buy more little snacks and drinks at Flowcafé. Alcoholic beverages, however, do not belong to the park, even though your intention was not to climb at all. Please don’t forget to put the packages of the lunch you brought to the park and other waste into the garbage bins. Do not leave any waste in the park.

Yes, as long as everyone who comes climbing is completely sober. It is not allowed to enter the climbing courses under the influence of alcohol. It is not either possible to drink alcohol in the park area, even though you had no intention of climbing. You should leave the ‘wetter’ stages of the party until you have completed your visit to Flowpark.

The only time the weather might prevent you from flowparking is during a thunderstorm or during storm winds. Our staff informs the customers and helps them down from the courses if needed. Customers are informed when it is safe to continue flowparking. Rain does not prevent you from flowparking.

Unfortunately no. Our staff asks the customers to leave the courses if needed and gives them permission to continue when the thunderstorm has passed.

Booking is not needed. With the exception of large groups and adventures outside the opening hours, then you should first contact the park you are going to visit.